PLAYER SUPPORT
CONTACT CAVEOAI.
We welcome clear reports about broken game controls, mobile layout problems, accessibility issues, and mistakes in our guides or policies.
Please do not send passwords, payment card details, identity documents, or other sensitive information.
Helpful details for a technical report
- The game name and what you were doing when the issue appeared.
- Your browser and device type (for example, Android Chrome or desktop Edge).
- The exact error text, if one is shown. Do not include your password or private account details.
Online multiplayer
If an online room does not work, first check that you are signed in, the room code has six characters, the owner has enabled Firebase Authentication and Cloud Firestore, and the published database rules match the included setup guide. Browser console errors can help the site owner diagnose configuration issues.
Response expectations
CaveoAI Gameverse is a small independent project, not a 24-hour support service. A message may not receive an immediate response. Please do not send repeated messages containing the same report.